Contact

Let's talk

Sales & general inquiries

Want to set up your business's loyalty club or have questions about plans and mechanics? Write to hola@pointos.club or message us on WhatsApp Business at +52 442 157 4622. We usually reply the same business day.

If you already know which plan you need, you can sign up directly at app.pointos.club/signup — plans start at $350 MXN/month and no sales call is required.

Support for active merchants

If you're already a customer, the fastest channel is the dashboard at app.pointos.club: it includes a 24/7 AI assistant that knows your setup, plus human support on every plan. You can also reach us on WhatsApp at +52 442 157 4622.

Are you an end customer of a business?

If you hold a business's card in your Wallet and need help with your stamps, points or rewards, please contact the business directly: each merchant runs its own program and is responsible for its rewards.

Press & partnerships

For interviews, mentions or partnership proposals, write to hola@pointos.clubwith the subject "Press" or "Partnerships".